Terms of Service

Last updated: October 21, 2024

1. Acceptance of Terms

Welcome to GoTo.now. These Terms of Service ("Terms") govern your access to and use of GoTo.now's website, services, and URL shortening tools (collectively, the "Service"). By using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service. We encourage you to review these Terms carefully before using the Service.

2. Description of Service

GoTo.now provides URL shortening and link management services that enable users to create shortened versions of long URLs and track their performance through analytics. Our Service includes both free and premium features, designed to help individuals and businesses effectively manage and share links. We strive to maintain a high-quality service, but we may modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. While we will endeavor to provide advance notice of significant changes, we reserve the right to make immediate changes when necessary for security, legal, or technical reasons.

3. User Accounts

To access certain features of our Service, you must create an account. When creating your account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

Account security is paramount, and you are responsible for choosing a strong password and protecting it. We recommend using unique passwords and enabling two-factor authentication when available. You agree not to share your account credentials with any third party, and you acknowledge that you are responsible for maintaining the security of your account.

4. Acceptable Use

We are committed to providing a safe and reliable service for all users. By using our Service, you agree not to use it for any unlawful or prohibited purposes. You may not use our Service to share or promote content that contains malware, engages in phishing, promotes fraud, or infringes on intellectual property rights. Additionally, you agree not to use our Service to distribute spam, harass others, or cause harm to individuals or groups.

We take violations of our acceptable use policy seriously. Content that threatens, harasses, or promotes violence against individuals or groups based on race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease is strictly prohibited.

5. Service Limitations and Features

Free accounts provide access to basic URL shortening features with standard analytics. Premium accounts offer additional features such as custom domains, advanced analytics, and priority support. We reserve the right to modify these features and limitations at any time, though we will provide advance notice of any significant changes that affect premium subscribers.

The Service is provided on an "as is" and "as available" basis. While we strive for maximum uptime, we do not guarantee that the Service will be uninterrupted or error-free. Premium accounts may receive specific uptime commitments as detailed in their subscription agreements.

6. Data and Analytics

We collect and process data about shortened URLs to provide analytics and ensure service quality. This includes click counts, geographic data, and referrer information. We handle all data in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of the content you share through our Service, but you grant us a worldwide, non-exclusive license to use, store, and process this content for the purpose of providing and improving our Service.

7. Intellectual Property

The Service, including all associated features, functionality, and content, is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right to use our trademarks, logos, domain names, or other brand features without our prior written consent.

You retain all rights to the content you share through our Service, but you grant us the necessary rights to provide the Service, including the right to process and display your shortened URLs and associated content.

8. Privacy and Data Protection

We take your privacy seriously and handle your personal information in accordance with our Privacy Policy. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. By using GoTo.now, you acknowledge that you have read and understood our Privacy Policy and agree to the collection and use of your information as described therein.

9. Liability and Warranties

The Service is provided "as is" and "as available" without any warranties of any kind, whether express or implied. While we strive to maintain a reliable and secure service, we cannot guarantee that the Service will be uninterrupted, timely, secure, or error-free. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

We are not responsible for any direct, indirect, incidental, special, consequential, or punitive damages that result from your use of, or inability to use, the Service. This includes any damages resulting from content accessed through shortened URLs, service interruptions, or loss of data. Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you have paid us in the past twelve months.

10. Indemnification

You agree to indemnify, defend, and hold harmless GoTo.now, its officers, directors, employees, agents, and licensors from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from: - Your violation of these Terms - Your use of the Service - Your violation of any rights of another person or entity - Any content shared through your shortened URLs

11. Service Changes and Termination

We continually work to improve our Service and may change, suspend, or discontinue any aspect of the Service at any time. For premium features, we will provide reasonable advance notice of any material changes that may affect your use of the Service.

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including: - Violation of these Terms - Suspected fraudulent, abusive, or illegal activity - Extended periods of inactivity - Non-payment of applicable fees - Upon request by law enforcement or government agencies

12. Payment Terms and Premium Features

For premium accounts, you agree to pay all fees associated with your subscription plan. All fees are non-refundable unless otherwise specified. We may change our fees upon reasonable notice. If we increase subscription fees, we will notify you at least 30 days in advance. Continued use of the Service after a fee change constitutes acceptance of the new fees.

13. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. You agree that any legal action related to these Terms shall be filed exclusively in the courts located within [Your Jurisdiction], and you consent to the jurisdiction of such courts.

Before filing any formal legal action, we encourage you to contact us first to try to resolve any disputes informally. Most disagreements can be resolved quickly through our customer support channels.

14. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by: - Posting the updated Terms on our website - Sending an email to the address associated with your account - Displaying a prominent notice within the Service

Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

15. General Provisions

If any provision of these Terms is found to be unenforceable, that provision shall be severed from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of GoTo.now.

These Terms constitute the entire agreement between you and GoTo.now regarding your use of the Service and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms or our Service, please contact us at:

Email: [email protected] Support: [email protected]

Thank you for using GoTo.now. We appreciate your trust in our Service and are committed to providing you with a reliable and professional URL shortening solution.