Trust & safety
Why a link was disabled
A disabled link stops redirecting for everyone. It's the platform's most serious action, and it only happens after review finds a policy violation.
What gets a link taken down
Links are disabled when review finds a violation of the Acceptable Use Policy - Either from a user report or automated signals. The categories:
- Phishing.
- Malware.
- Fraud.
- Spam funnels.
- Deceptive redirects.
- Illegal content.
Note what's not here: ordinary content someone merely dislikes. Disabling is about deception and harm, not disagreement - A link to a controversial-but-legal opinion piece isn't a violation.
Disabled without you doing anything wrong?
It happens, and there's a common innocent cause: your destination changed underneath you. A domain you linked to years ago expires, gets bought by someone shady, and suddenly your old link points at spam. Automated signals catch the bad destination and the link gets disabled - Correctly, even though you did nothing. Checking what your oldest links point at once in a while prevents the surprise.
Appealing a mistake
If you believe your link was disabled in error, contact support with the link and context - What it pointed to and why. Genuine false positives are restored quickly; a human looks at every appeal. Repeated or egregious violations end account access entirely, but a first honest mistake with a clear explanation is treated as exactly that.
To make the appeal quick, include the destination URL and one line on what the page is for. If the destination changed hands and that's what triggered the takedown, say so - And remember you can simply edit the link to point at a healthy page before asking for it to be restored.